Category: Blog
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Why I retired my Zendesk book and courses
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Between 2020 and 2021, I created three Zendesk courses on Udemy and wrote a 249-page book, Zendesk for Customer Service Agents. More than 5,500 people enrolled in the courses, which were rated between 4.4 and 4.8 stars. The book earned 4.8 stars on Amazon. The book was never a bestseller, and it wasn’t meant to…
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Productivity Isn’t Complicated – We Like to Pretend It Is
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The productivity industry has become absurd. There are more apps, hacks, and methods than anyone could possibly try in a lifetime—and yet most of us still feel behind. Maybe the problem isn’t that we’re unproductive. Perhaps we’ve made productivity too complicated to be effective. Productivity expert Ali Abdaal once said that 90% of all productivity advice can…
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Stop Chasing Productivity—Start Chasing Outcomes
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We need to stop worshipping productivity. A full calendar and a shrinking to-do list don’t mean you’re winning. Outcomes do. If nothing truly moves forward, all that “productivity” is just busywork dressed up as progress.
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The Hidden Power You’re Ignoring: Storytelling
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Facts don’t persuade. Stories do. Master the story, and you control the narrative—whether it’s in an interview, a pitch, or across the table on a first date.
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Life Is More Than Your To-Do List
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We’ve confused productivity with purpose. Your to-do list may be full, but your life shouldn’t feel empty. This post challenges the hustle mindset and makes the case for building a meaningful, not just efficient, life because life is more than a checklist.