Customer service that works — with Zendesk and AI
For 15 years, I’ve helped companies set up and get real value from Zendesk, first at Zendesk itself, then independently. Today, I focus on how AI agents are changing customer service in practice.
“Customers judge outcomes, not tools. Nobody cares which platform you use. They care whether their problem was solved, quickly and the first time.”
Nils Rebehn
Director, Guidoo Services