Tag: zendesk
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Why I retired my Zendesk book and courses
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Between 2020 and 2021, I created three Zendesk courses on Udemy and wrote a 249-page book, Zendesk for Customer Service Agents. More than 5,500 people enrolled in the courses, which were rated between 4.4 and 4.8 stars. The book earned 4.8 stars on Amazon. The book was never a bestseller, and it wasn’t meant to…