My name is Nils: I’m a successful consultant and trainer on Zendesk Support. I started my consultancy Guidoo Services to deliver great Professional Service around Zendesk.
I recently completed my first book called “Zendesk for Customer Service Agents, how to solve tickets in Zendesk Support“. It’s now available on Amazon as an ebook and paperback.
Available book
Online training courses by me
- Zendesk for Customer Service Agents Training Course – How to provide great customer support using Zendesk, a course for beginners
- Training for Zendesk Administrators – How to set up and configure Zendesk Support Professional Edition
My blogs
- Blog & Newsletter on Zendesk and Customer Service topics
- My personal blog on business, investments and saving the planet